With sensor offline alerts, FarmRoad can automatically notify you in the event that any of your sensors stop reporting to FarmRoad.
Sensor offline alerts work by monitoring your sensors for regular updates. When FarmRoad doesn't hear from a particular sensor for at least 60 minutes, it will send an offline alert.
Sensor offline alerts are designed to only alert once for a given sensor outage.
To enable offline sensor alerts, you should navigate to the Manage alerts screen, and select the Sensor alerts tab.
First, enable the alert by ensuring the switch on Sensor Offline alert is in the on position (pictured).
Once the alert is enabled, click on the alert to bring up the alert configuration. Here, you can set up your preferred notification channel(s), and the desired recipients (either by role, team or individual).
To receive alerts via Text message (SMS) or WhatsApp, your team members will need to have a mobile number entered in their FarmRoad profile.
Finally, press Update to apply your changes.
You will now receive automatic alerts when your FarmRoad sensors are offline.
Did you know, you can also set alerts for when FarmRoad Gateways are offline? See instructions here