You may not be receiving an alert for one of the following reasons:
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You have not provided your phone number on your user profile.
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Your phone number in your user profile is incorrect.
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You have created the alert less than 30 minutes ago. Please wait 30 minutes and check it is working.
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Your email provider or cellphone carrier (SMS) has blocked the emails or texts.
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Your email is in the ‘other’ or 'promotions folder
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Your gateway has gone offline and FarmRoad hasn’t received any data relevant to the alert configuration
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One or more of the parameters in your alert configuration result in the alert never being triggered. E.g. you have configured the alert for when temperatures go above 50 degrees C
Actions to resolve:
Please check your user profile to ensure your correct phone number is entered.